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System Status

 This page will be a place to check for any System reports relating to downtime, or maintenance concerns.

-- This page auto-reloads every 2 min. --
-- All times are Eastern Standard unless specified otherwise. --

~ We are working on a significant upgrade to our systems that includes moving some systems to different Data Centers.  We are trying to keep any downtime to the window of 12:00 am - 5:00 am EST.  Check back here to see current status. ~

~ All Systems Currently Reported Operational ~

Planned Maintenance:

History Log:

11/21/19 12:00 am to 5:00 am - aborted
Web Hosting Server (consequently this page will be unavailable at times)
SafeGuardPro Filtering
SafeGuard List Filtering

4/24/19 12:42 AM - Email Server was taken down for maintenance. Estimated resume time is 6:00 AM - 6:30 AM

ALERT: Email Server Downtime

Time Window: 10:00 p.m. Saturday, Dec. 15 - 6:00 a.m. Sunday, Dec. 16

12/1/18 - 3:00 AM We have identified a bug that is not allowing emails to be sent from Webmail

11/30/18 9:00 PM - 12/1/18 7:00 AM Email server offline for maintenance.

11/30/18 10:06 PM SafeSentryPro back online

11/30/18 9:00 PM - Hosting server back to normal operation

11/30/18 8:03 PM - SafeSentryPro filter is currently offline.

11/30/18 8:00 AM - Hosted websites are facing some intermittency as we fix some database issues.

11/29/18 9:30- Email server down for hardware maintenance

11/22/18 - Wishing you a blessed Thanksgiving!

11/19/18 - 9:20 AM - Hosting server is offline.  We are troubleshooting a storage array issue.

11/19/18 - 12:00 AM - Hosting server should be back online

11/19/18 - 7:24 AM - Webhosting server is having SQL problems engineers are looking into the issue.

11/19/18 - 7:23 AM - Email service is operational although may still be slow at times because of extra traffic.

11/18/18 - 6:12 AM - Email srevice may be up and down today depending on copy progress and system load

11/18/18 - 4:32 AM - Pausing Email service to see if copys will speed up.

11/17/18 - 11:15 PM - Email should be operational but may be slow because of file restoration.

11/17/18 - 5:24 PM- 6:00 PM - Needing to take email service offline for a short time

11/17/18 - 9:00 AM - Plan to have the email server back online.

11/16/18 - 10:00 PM - We plan to take the email serever offline overnight to attempt to finish copying to remaining missing emails.

11/16/18 - 12:30 PM - The new Email Server is online and performing to expectations.  We are currently pushing about 20,000+ emails that had queued since shutdown.  Plan is to actiavte POP and IMAP connections at 12:30.  Following that we have Webmail scheduled to come online at 1:30.  Keep in mind that sending and receiving and IMAP sync will be slow and sometimes intermittent as the system catches up.  We have good hopes that by Monday morning Email will be working better than ever.  Thanks for your patience!!

11/15/18 9:35 AM - We are putting together a solution that we hope will be coming online by noon Eastern Time. Check back for updates.  We thank you for your consideration.

11/15/18 - 8:39 AM - Email still down, very sorry for the trouble.  Be assured that we are trying our best to bring it online asap!

11/15/18 - 9:30 PM - Email server down, attempting to have it functioning by tomorrow morning.

11/15/18 11:18 PM - Email server intermittent, IMAP folder Sync is being a problem.

11/15/18 6:44 am - Email server operational

11/15/18 5:21 AM - Email server work still in process

11/15/18 12:00 - 4:00 AM Email server maintenance window

11/14/18 10:00 - We are trying to diagnose some slowness on the Email server that is causing timeouts in some cases.

11/14/18 7:00 AM - Mail server is operational, some mail is still be delivered from the overnight queue

11/13/18 9:00 PM - Planned Email Server downtime through the night

11/12/18 7:21 AM - Directory caching problem was discovered and corrected over the weekend.  IMAP syncing problems should be fixed.

11/8/18 3:33 PM - Email server should be fully functional with some slowness as backlog is continued to be worked through.

11/8/18 1:57 pm - Incoming and Outgoing should be back to functioning.  Slowness will will be a factor for a few hours until all messages are synced.

11/8/18 12:18 PM - Still struggling with system problem. Incoming and Outgoing will be intermittent.

11/8/18 8:45 EST - Identified problem in Sending Mail, engineers are tracking down the issue

11/8/18 7:45AM EST - Planned Email Server startup, Please have patience as there are a lot of emails to catch up with.

11/7/18 10:00PM EST - Emypeople Email server down for upgrades.